COVID-19’s Impact on the Future of Insurance Claims Management
As insurers widen their array of touchpoints, customers are wary of possible data exposures.
New payment and information pathways enabled by blockchain technology are helping insurers better pursue third party claims and track payments.
The bar for excellent claims rises as consumers grow more accustomed to digital.
Evaluating and identifying total loss claims are just one of the scenarios that are quickly becoming a largely automated process.
The video chat platform moved to a primary channel, adding speed and verifiability to the claims process.
