COVID-19’s Impact on the Future of Insurance Claims Management
New payment and information pathways enabled by blockchain technology are helping insurers better pursue third party claims and track payments.
Changes brought by the pandemic brought new skills to employees and decreased labor.
The video chat platform moved to a primary channel, adding speed and verifiability to the claims process.
Evaluating and identifying total loss claims are just one of the scenarios that are quickly becoming a largely automated process.
As insurers widen their array of touchpoints, customers are wary of possible data exposures.
