What Life Insurers Need to Know About Identity Access Management
Insurers have been challenged to maintain more regular contact with customers. John Hancock has found new ways to engage customers on an ongoing basis.
As digital transformation accelerates, insurers must quickly and effectively identify customers and fraudsters who wish to pose as customers.
Insurers' experience with cyber attacks is helping them become better at distinguishing imposters from legitimate customers.
Insurers operate in an ever-widening circle of contacts, including customers, prospects producers, business partners and others.
Identifying and engaging with electronic identities means taking cues from physical, digital, devices and behavioral realms.
