What Life Insurers Need to Know About Identity Access Management
Insurers operate in an ever-widening circle of contacts, including customers, prospects producers, business partners and others.
Challenges to identity management should fit the task. Not all customer contacts require ultra-maximum security environments.
Marketing, sales, claims, call centers and others should be confident they are working with who the customer claims to be.
Cyber criminals are exempt from nearly all the responsibilities of insurers and their security personnel, giving them countless opportunities to explore insurers' electronic vulnerabilities.
Compared to some sectors, insurers traditionally have had less ongoing contact with customers. Better identity access management can reduce the friction of customers when they choose to visit.
