How Generative AI and ChatGPT are Reshaping the Insurance Industry
AI will help managing general agents better mask specific risks to individual capital providers.
Insurers are experimenting with a range of use cases.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
Because public large language models learn from the data that users submit, insurers must be cautious about the information they expose.
