How Generative AI and ChatGPT are Reshaping the Insurance Industry
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
Insurers are experimenting with a range of use cases.
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.