How Generative AI and ChatGPT are Reshaping the Insurance Industry
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Insurers are experimenting with a range of use cases.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
