How Generative AI and ChatGPT are Reshaping the Insurance Industry
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
AI will help managing general agents better mask specific risks to individual capital providers.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.