How Generative AI and ChatGPT are Reshaping the Insurance Industry
Insurers are experimenting with a range of use cases.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
