How Generative AI and ChatGPT are Reshaping the Insurance Industry
Insurers are experimenting with a range of use cases.
Because public large language models learn from the data that users submit, insurers must be cautious about the information they expose.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Increased computing power allows insurers to learn from huge data sets.
