How Generative AI and ChatGPT are Reshaping the Insurance Industry
Insurers are experimenting with a range of use cases.
Increased computing power allows insurers to learn from huge data sets.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
Because public large language models learn from the data that users submit, insurers must be cautious about the information they expose.