How Generative AI and ChatGPT are Reshaping the Insurance Industry
Insurers are experimenting with a range of use cases.
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
Because public large language models learn from the data that users submit, insurers must be cautious about the information they expose.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.