How Generative AI and ChatGPT are Reshaping the Insurance Industry
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
AI will help managing general agents better mask specific risks to individual capital providers.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
