How Generative AI and ChatGPT are Reshaping the Insurance Industry
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Increased computing power allows insurers to learn from huge data sets.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
