How Generative AI and ChatGPT are Reshaping the Insurance Industry
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Because public large language models learn from the data that users submit, insurers must be cautious about the information they expose.
Increased computing power allows insurers to learn from huge data sets.
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Insurers are experimenting with a range of use cases.
