How Generative AI and ChatGPT are Reshaping the Insurance Industry
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Insurers are experimenting with a range of use cases.
AI will help managing general agents better mask specific risks to individual capital providers.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
Because public large language models learn from the data that users submit, insurers must be cautious about the information they expose.
