How Generative AI and ChatGPT are Reshaping the Insurance Industry
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
Increased computing power allows insurers to learn from huge data sets.
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
