How Generative AI and ChatGPT are Reshaping the Insurance Industry
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
Insurers are experimenting with a range of use cases.
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
Because public large language models learn from the data that users submit, insurers must be cautious about the information they expose.
