How Generative AI and ChatGPT are Reshaping the Insurance Industry
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
