How Generative AI and ChatGPT are Reshaping the Insurance Industry
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
Insurers are experimenting with a range of use cases.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
Increased computing power allows insurers to learn from huge data sets.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
