How Generative AI and ChatGPT are Reshaping the Insurance Industry
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Increased computing power allows insurers to learn from huge data sets.
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
