How Generative AI and ChatGPT are Reshaping the Insurance Industry
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
Because public large language models learn from the data that users submit, insurers must be cautious about the information they expose.
