Solving The Profitability Puzzle - Addressing Auto Insurance Quote Manipulation
To address the issue of quote manipulation, the fundamental strategy for carriers revolves around rigorous verification processes.
Following best practices for combating quote manipulation means integrating robust verification tools into insurers workflows.
Quote manipulation refers to the deliberate provision of inaccurate information by either the insurance agent or the consumer during the quotation process to secure a more favorable insurance rate.
Carriers face significant challenges when addressing quote manipulation, balancing the need to provide a smooth customer experience for legitimate consumers while applying necessary friction to prevent fraudulent activities.
The agent component of quote manipulation involves insurance agents using their knowledge of the insurance system to alter information and secure lower premiums for clients.