How Auto Insurers Are Leveraging Market Disruptions Accelerated by COVID-19
Dramatic changes in insurance shopping patterns have insurers watching each other, economic trends and industry experts.
Surveys results show that most consumers do not expect driving activity to return to pre-Covid levels.
Despite the many personal, business and economic changes that occurred during Covid, credit scores largely held steady.
Exclusive insurers' websites became a leading insurance shopping destination.
Prior to Covid, insurers handled only a small portion of claims via virtual tools, a pattern that reversed almost immediately.