How Generative AI and ChatGPT are Reshaping the Insurance Industry
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
Increased computing power allows insurers to learn from huge data sets.
