How Generative AI and ChatGPT are Reshaping the Insurance Industry
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Insurers are experimenting with a range of use cases.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
AI will help managing general agents better mask specific risks to individual capital providers.
