How Generative AI and ChatGPT are Reshaping the Insurance Industry
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Increased computing power allows insurers to learn from huge data sets.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
Insurers are experimenting with a range of use cases.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
