05. Leveraging Virtual Communications

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Beyond text, the preferred channel for insurers and insureds is video. Whether it's to examine a claim or personal communications, video helps meet the need for more complete information and more personal communications.

 

07. Making Data Useable

Technology projects always begin with the best intentions, but slump when they run into the reality of data that is loosely organized, inaccurate, inconsistent and incomplete.

 

10. Harnessing the Cloud

Accessing the complete range of data is nearly impossible in closed systems. Moving platforms to cloud based networks allow insurers to marry new sources of data with internal information, creating powerful new capabilities.
 

09. Making Sense of Sensors

Ever-greater connectivity and speed of communications is putting real-time data within reach of insurers. Their challenge is to turn that information into preventing loss and advising insureds on how to avoid risks.
 

06. First Steps on the Path to Virtual Claims

Insurers have a natural starting point in the claims cycle -- allowing insureds to submit first notice of loss digitally. The next challenge for many is to extend that path throughout the entire cycle, to resolution and payment.
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