How the COVID-19 Pandemic Is Changing the Insurance Industry
Insurers' rapid responses to the shutdowns via rebates and discounts helped contain price shoppers.
Homes occupied round-the-clock are less prone to crime, but vulnerable to usage-based problems.
Insurance shopping rose during the shutdown, particularly for companies not exclusively focused on direct selling.
Innovations such as accelerated underwriting once were aspirations for some insurers but have become necessities for most.
Like private passenger claims, commercial claims frequency fell early in the shutdowns, but rose more quickly.
