How the COVID-19 Pandemic Is Changing the Insurance Industry
Like private passenger claims, commercial claims frequency fell early in the shutdowns, but rose more quickly.
As overall driving drops and patterns change, consumers may come to view telematics as a better fit for their travel patterns.
Data from Florida and Arizona reveals surprises.
Insurers' rapid responses to the shutdowns via rebates and discounts helped contain price shoppers.
Innovations such as accelerated underwriting once were aspirations for some insurers but have become necessities for most.
