How the COVID-19 Pandemic Is Changing the Insurance Industry
Data from Florida and Arizona reveals surprises.
Homes occupied round-the-clock are less prone to crime, but vulnerable to usage-based problems.
Insurers' rapid responses to the shutdowns via rebates and discounts helped contain price shoppers.
Claims activity fell in tandem with regional closures, but subsequent changes haven't been as consistent.
Insurance shopping rose during the shutdown, particularly for companies not exclusively focused on direct selling.
