How Identity Management Drives Customer Experience and Reduces Risk for Commercial Insurers
Digital identity begins with determining whether the person or business is real, then authenticating that they are the right individual or business.
Identity management is more than a customer issue, as insurers increasingly have to worry about employees' remote access to sensitive data ad processes.
As digital touchpoints increase, insurers' challenge is to keep a tight reign on data and accessibility.
New York data security regulations are only one of a movement among regulators aimed at requiring insurers to asses and communicate their own data risks.
Insurers are exposed to identity issues at the point of application, during workflow servicing and during claims.
