How Identity Management Drives Customer Experience and Reduces Risk for Commercial Insurers
Insurers are exposed to identity issues at the point of application, during workflow servicing and during claims.
New York data security regulations are only one of a movement among regulators aimed at requiring insurers to asses and communicate their own data risks.
As digital touchpoints increase, insurers' challenge is to keep a tight reign on data and accessibility.
Preventing identity fraud begins with auditing and assessing customer and data touchpoints, then determine where and how to apply appropriate friction.
Identity management is more than a customer issue, as insurers increasingly have to worry about employees' remote access to sensitive data ad processes.
