How Identity Management Drives Customer Experience and Reduces Risk for Commercial Insurers
The right person should have access to the right resources at the right time.
Digital identity begins with determining whether the person or business is real, then authenticating that they are the right individual or business.
Preventing identity fraud begins with auditing and assessing customer and data touchpoints, then determine where and how to apply appropriate friction.
Identity management is more than a customer issue, as insurers increasingly have to worry about employees' remote access to sensitive data ad processes.
Basic identity-verification techniques include text and email verifications.
