10. Harnessing the Cloud

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Accessing the complete range of data is nearly impossible in closed systems. Moving platforms to cloud based networks allow insurers to marry new sources of data with internal information, creating powerful new capabilities.

 

08. Building the Talent Pipeline

The next wave of insurance leaders will be comfortable with technology and data, but also more focused on preventing and alleviating losses through proactive applications of data and analytics.
 

04. Adapting to Generational Change

The coming generations of insureds begin with the assumption that their financial and business needs can be met digitally.

 

02. Fewer Touches, Higher Customer Satisfaction

Reducing the touch points aids accuracy, speed to fulfillment, expenses and customer satisfaction.
 

06. First Steps on the Path to Virtual Claims

Insurers have a natural starting point in the claims cycle -- allowing insureds to submit first notice of loss digitally. The next challenge for many is to extend that path throughout the entire cycle, to resolution and payment.
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