AI's upward trajectory will be fueled by talent and creativity.
Identifying and empowering younger, tech-savvy insurance recruits will help fill the talent gap and drive the next waves of insurance innovation.
Strategic uses of AI mean they must be effective while remaining compliant with a rapidly developing regulatory environment.
Insurers and the new wave of technology based market entrants are learning that effective AI is built from the ground up, by starting with limited, defined issues and building solutions around individual issues.
Enthusiasm to get started on automation should not run ahead of efforts to diagnose and measure the current status of processes.
