AI's upward trajectory will be fueled by talent and creativity.
Automation is making an impact, but it's also the ability to make decisions that will profoundly affect insurers' operations.
Arguments over whether artificial intelligence will eliminate jobs ignores AI's ability to expand the reach of individual workers, allowing them to take on new roles and tasks.
Insurers and the new wave of technology based market entrants are learning that effective AI is built from the ground up, by starting with limited, defined issues and building solutions around individual issues.
Identifying and empowering younger, tech-savvy insurance recruits will help fill the talent gap and drive the next waves of insurance innovation.
