AI's upward trajectory will be fueled by talent and creativity.
Arguments over whether artificial intelligence will eliminate jobs ignores AI's ability to expand the reach of individual workers, allowing them to take on new roles and tasks.
Automation is making an impact, but it's also the ability to make decisions that will profoundly affect insurers' operations.
Insurers and the new wave of technology based market entrants are learning that effective AI is built from the ground up, by starting with limited, defined issues and building solutions around individual issues.
Individual claims and inquiries may set off suspicions, but large-scale examinations of interactions can more quickly identify and isolate exceptional activity.