AI's upward trajectory will be fueled by talent and creativity.
Advanced technology, often driven by AI, is resetting consumer expectations across all areas of life. Insurers must rise to those expectations.
Automation is making an impact, but it's also the ability to make decisions that will profoundly affect insurers' operations.
Individual claims and inquiries may set off suspicions, but large-scale examinations of interactions can more quickly identify and isolate exceptional activity.
Identifying and empowering younger, tech-savvy insurance recruits will help fill the talent gap and drive the next waves of insurance innovation.
