AI's upward trajectory will be fueled by talent and creativity.
Individual claims and inquiries may set off suspicions, but large-scale examinations of interactions can more quickly identify and isolate exceptional activity.
Many insurers need to take inventory of the data they already have before they can decide what they need for effective automation.
Strategic uses of AI mean they must be effective while remaining compliant with a rapidly developing regulatory environment.
Insurers and the new wave of technology based market entrants are learning that effective AI is built from the ground up, by starting with limited, defined issues and building solutions around individual issues.
