Advanced technology, often driven by AI, is resetting consumer expectations across all areas of life. Insurers must rise to those expectations.
Strategic uses of AI mean they must be effective while remaining compliant with a rapidly developing regulatory environment.
AI's upward trajectory will be fueled by talent and creativity.
Identifying and empowering younger, tech-savvy insurance recruits will help fill the talent gap and drive the next waves of insurance innovation.
Arguments over whether artificial intelligence will eliminate jobs ignores AI's ability to expand the reach of individual workers, allowing them to take on new roles and tasks.
