02. The Race to Zero Input

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As insurers gain better access to data, rapidly advancing predictive tools will lessen information demands on customers and prospects.

 

10. Build to the Need, Not to the Sky

New insurance systems should be designed for and built with business cases in mind. That means the most effective systems may serve only a limited range of products or processes.
 

07. Old Systems Can Limit the Value of New Data

New data sets may require new ways to house, analyze and process the information. Old systems may not be capabable of extracting the potential of new data sources.
 

04. Software As a Service Can Drive Continuous Process Improvement

Insurers are still relatively young users of SaaS tools, but are adapting quickly to systems that allow ongoing improvements to processes, work flows and rules.
 

05. Remaking Process Pathways

Insurers that turn to software as a service have the opportunity to rebuild systems and processes around today's business needs and reality, rather than yesterday's workflow.
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