Copyright © 2021 A.M. Best Company, Inc. and/or its affiliates. ALL RIGHTS RESERVED.

09. Improving Customer Risk Monitoring Helps Retain Better Risks

2:02

Customers who are negatively affected by active risk management are more likely to leave, while the others may be more likely to remain.

Copyright © 2021 A.M. Best Company, Inc. and/or its affiliates. ALL RIGHTS RESERVED.