The Perils and Promise of Insurtechs
For some insurers, working with insurtechs allows them to pursue innovation without disrupting core operations.
Insurtechs typically fall into one of three categories: distribution, risk-bearing carriers or focused service providers filling holes in the value chain.
Faced with a new work environment and changed customer expectations, insurers have looked to insurtechs for capabilities such as large-scale text messaging and distributed document management.
For many insurers, the most important takeaway from dealing with insurers is exposure to faster-moving, adaptive cultures that embrace, rather than reject, change.
Insurtechs have attracted the attention of insurers, with some insurers content simply to observe.