The Perils and Promise of Insurtechs
For many insurers, it's easier to authorize a larger investment in an insurtech than it is to integrate its technology.
Insurtechs typically fall into one of three categories: distribution, risk-bearing carriers or focused service providers filling holes in the value chain.
Reinsurers are finding new routes to the customer, both through primary clients and by creating alternative brands.
For many insurers, the most important takeaway from dealing with insurers is exposure to faster-moving, adaptive cultures that embrace, rather than reject, change.
Faced with a new work environment and changed customer expectations, insurers have looked to insurtechs for capabilities such as large-scale text messaging and distributed document management.
