How Identity Management Drives Customer Experience and Reduces Risk for Commercial Insurers
Conducting commercial business digitally carries many advantages, most of which can be eliminated if bad actors skirt identity barriers.
As digital touchpoints increase, insurers' challenge is to keep a tight reign on data and accessibility.
The right person should have access to the right resources at the right time.
Preventing identity fraud begins with auditing and assessing customer and data touchpoints, then determine where and how to apply appropriate friction.
Basic identity-verification techniques include text and email verifications.
