The latest Emerging Leaders Conference took place February 4-6, 2024 in San Antonio, TX.
Andrea Keenan, AM Best senior managing director, industry relations, said insurers are striving to be more inclusive. She spoke with AM BestTV at the Emerging Leaders Conference in Miami.
Matt Mosher, executive vice president, AM Best, said you can't have a strong company without strong leaders.
Joyce Trimuel, chief diversity officer, CNA Insurance, said diverse perspectives generate better outcomes.
Wendy Davis Johnson, chief communications and culture officer, Hamilton Insurance Group, said employees want flexibility and purpose in their work.
Jamie Yoder, president, Snapsheet, said the company is looking to combine people and machines to create a bionic claims process that's restores the customer quickly and more efficiently.