The latest Emerging Leaders Conference took place February 4-6, 2024 in San Antonio, TX.
Andrea Keenan, AM Best senior managing director, industry relations, said insurers are striving to be more inclusive. She spoke with AM BestTV at the Emerging Leaders Conference in Miami.
Marguerite Tortorello, managing director, Insurance Careers Movement, said insurers are focusing not just on bringing fresh talent in, but how to retain and promote top talent.
Jamie Yoder, president, Snapsheet, said the company is looking to combine people and machines to create a bionic claims process that's restores the customer quickly and more efficiently.
Deirdre Wright, director, engagement & marketing, Business Insurance Diversity & Inclusion Institute, said insurers must create a career path for new talent.
Thea VanHerwaarden, managing director, Axis Insurance private client group, said her stint as a contestant on Canada's MasterChef helped boost her leadership skills in the insurance industry.