Coverage of Target Markets' Annual Summit in Scottsdale, Arizona.
Sachin Kulkarni, senior vice president, Xceedance, said attempts to transform organizations often falter because they don't adequately consider the human element.
Leah Ohodnicki, senior vice president, head of specialty programs, Argo Group, said the organization is working across its network to support newer insurance professionals.
William Pitt, director of research and consulting, Conning, said managing general agents are taking on many functions that insurance carriers once handled exclusively in-house.
Denise Olson, head of programs, Zurich North America, said MGAs can demonstrate their quality through assessments and meeting best practices designations. Olson spoke with AM Best TV at Target Markets' 22nd Annual Summit, held in Scottsdale, Arizona.
Jeffrey Marks, transportation program manager, RPS Signature Programs, said connected devices are improving safety and profitability in the transportation sector.