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08. Human Capital Beats Financial Capital

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Marya Propis, senior vice president, director of distribution and broker partnership, All Risks Ltd., said insurers' efforts to increase diversity and inclusion will pay off with more resourceful, adaptive workforces.

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04. Top Surplus Lines Writers Stronger on Growth, Underwriting and Profitability

David Blades, associate director, industry research & analytics, AM Best, said the top 25 surplus lines writers generated better combined ratios and higher pre-tax returns on revenue in 2019 than the broader property/casualty sector.
 

07 Insurtechs Extend Their Reach Into Carriers, Distribution

Jacque Schaendorf, president and chief executive officer, Insurance House, said central functions such as policy administration and claims systems are among the first areas to be remade by the influx of technology-focused insurance entrants.
 

10. Firming Markets Attract New Competition

Bryan Sanders, president, Markel Specialty and 2020-2021 WSIA president, said few industry participants have seen many firming insurance markets, but those conditions will change as better pricing fuels fresh competitors.
 

02. A Solid Report Card for the E&S Sector

Brady Kelley, executive director, WSIA said the excess and surplus sector is into its eighth year of growth.