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04. State Stamping Offices Report Continued E&S Surge

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Despite disruption from the COVID-19 pandemic, stamping offices throughout the United States report ongoing growth in the excess and surplus market, WSIA Executive Director Brady Kelley said.

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09. Despite Travel Restrictions, Insurance Remains a People-Oriented Business

Lou Levinson, president and chief executive officer, Lexington Insurance, said frequent, meaningful communication helps to overcome the stress of not being able to conduct business in traditional face-to-face settings.
 

10. Firming Markets Attract New Competition

Bryan Sanders, president, Markel Specialty and 2020-2021 WSIA president, said few industry participants have seen many firming insurance markets, but those conditions will change as better pricing fuels fresh competitors.
 

08. Human Capital Beats Financial Capital

Marya Propis, senior vice president, director of distribution and broker partnership, All Risks Ltd., said insurers' efforts to increase diversity and inclusion will pay off with more resourceful, adaptive workforces.
 

07 Insurtechs Extend Their Reach Into Carriers, Distribution

Jacque Schaendorf, president and chief executive officer, Insurance House, said central functions such as policy administration and claims systems are among the first areas to be remade by the influx of technology-focused insurance entrants.