05. Pet Insurers Should Focus on Two 'Moments of Truth'

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Chris Blatchly, Chief Digital Officer & Consulting Leader for Insurance, Cognizant, said pet insurers will be judged by how well they handle claims reimbursements, and how comfortably they bring insureds on board.

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02. The Changing Relationships Between Pets and Pet Owners

Ramanujam Venkatesan, Property & Casualty Insurance Consulting Leader, Cognizant, said many people, including millennials, have come to view their pets as members of their extended families.
 

04. Meeting the Challenge of 'Companion Fatigue'

Alexandre Douzet, CEO, Pumpkin, said pet insurance becomes a more important consideration when owners face the prospect of large medical large bills for their pet.
 

08. Moving Beyond Pet Insurer to Services Provider

Ramanujam Venkatesan, Property & Casualty Insurance Consulting Leader, Cognizant, said pet insurers can work with third party providers or expand their own capabilities to make themselves more valuable to pet owners.
 

06. Personalizing the Point of Sale for Pet Insurance

Ramanujam Venkatesan, Property & Casualty Insurance Consulting Leader, Cognizant, said insurers that have flexible, adaptive systems can customize and personalize their interactions with prospects and new customers.
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