What Life Insurers Need to Know About Identity Access Management
Identifying and engaging with electronic identities means taking cues from physical, digital, devices and behavioral realms.
Challenges to identity management should fit the task. Not all customer contacts require ultra-maximum security environments.
Cyber criminals are exempt from nearly all the responsibilities of insurers and their security personnel, giving them countless opportunities to explore insurers' electronic vulnerabilities.
Compared to some sectors, insurers traditionally have had less ongoing contact with customers. Better identity access management can reduce the friction of customers when they choose to visit.
Insurers' experience with cyber attacks is helping them become better at distinguishing imposters from legitimate customers.
