How Generative AI and ChatGPT are Reshaping the Insurance Industry
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Because public large language models learn from the data that users submit, insurers must be cautious about the information they expose.
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
Insurers are experimenting with a range of use cases.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
