How Generative AI and ChatGPT are Reshaping the Insurance Industry
AI will help managing general agents better mask specific risks to individual capital providers.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
Insurers are experimenting with a range of use cases.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
