How Generative AI and ChatGPT are Reshaping the Insurance Industry
Insurers are experimenting with a range of use cases.
Customer-facing technologies will likely gain the most as today's chatbots give way to smarter interactions.
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
