How Generative AI and ChatGPT are Reshaping the Insurance Industry
AI will free many agents from clerical functions, lowering expenses. But in times of stress, many policyholders prefer personal interactions.
MGAs and insurers will have a deeper understanding of what business is productive and which existing accounts should be re-examined.
Widening use of AI will allow insurance professionals to focus on the value-added aspects of their roles, not on mechanical functions.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
Increased computing power allows insurers to learn from huge data sets.
