How Generative AI and ChatGPT are Reshaping the Insurance Industry
AI will free many agents from clerical functions, lowering expenses. But in times of stress, many policyholders prefer personal interactions.
Generative AI is a natural adjunct in an industry that is focused on documents and finance.
AI will help managing general agents better mask specific risks to individual capital providers.
Security and privacy mishaps will draw regulators deeper into the regulation of AI use in insurance.
Effective use of generative AI will help insurers improve expense ratios, more effectively target distribution and control losses.
