The first Emerging Leaders Conference took place Feb. 24-26 2019 in Miami Beach, Florida.
Jamie Yoder, president, Snapsheet, said the company is looking to combine people and machines to create a bionic claims process that's restores the customer quickly and more efficiently.
Matt Mosher, executive vice president, AM Best, said you can't have a strong company without strong leaders.
Wendy Davis Johnson, chief communications and culture officer, Hamilton Insurance Group, said employees want flexibility and purpose in their work.
Deirdre Wright, director, engagement & marketing, Business Insurance Diversity & Inclusion Institute, said insurers must create a career path for new talent.
Marguerite Tortorello, managing director, Insurance Careers Movement, said insurers are focusing not just on bringing fresh talent in, but how to retain and promote top talent.
InsureTech Connect Managing Director Samara Jaffe said the insurance industry is making strides in its quest to draw and retain new talent to the industry.
Andrea Keenan, AM Best senior managing director, industry relations, said insurers are striving to be more inclusive.
Thea VanHerwaarden, managing director, Axis Insurance private client group, said her stint as a contestant on Canada's MasterChef helped boost her leadership skills in the insurance industry.
Joyce Trimuel, chief diversity officer, CNA Insurance, said diverse perspectives generate better outcomes.
An AM BestTV panel at the Emerging Leaders Conference in Miami says new talent is pushing the insurance industry to innovate and integrate change faster to compete with companies like Google and Amazon.